ADVANCED ROOFING SYSTEMS DESIGNED FOR EXTREME TEXAS STORMS

Insurance Claim Assistance

Insurance Claim Assistance in North Texas

All Around Texas Roofing documents storm damage for insurance claims across Frisco, McKinney, Prosper, Celina, Anna, Melissa, Aubrey and the surrounding Collin and Denton County communities.

We inspect before a claim exists, photograph and scope the damage to a standard an adjuster can work from, meet your adjuster on the roof, and support a supplement when the tear off reveals more. What we do not do is file or negotiate your claim, because Texas law does not allow a contractor to do that.

Call (469) 598-0899 for a free roof inspection and written documentation before you file.

Three Rules Texas Law Sets Before Anyone Gets on Your Roof

Most of the bad advice circulating after a North Texas hailstorm runs straight into one of these.

You Pay Your Deductible, and That Is a Statute

Texas Insurance Code section 707.002 says it in one sentence: a person insured under a property insurance policy shall pay any deductible applicable to a first party claim.

The prohibition on the contractor side is in Business and Commerce Code section 27.02. It is an offense for a seller of goods or services to advertise or promise to pay, waive, absorb, rebate or in any other manner assist you in avoiding payment of your deductible, where the work is paid from insurance proceeds and the insurer has not consented. Doing it is a separate offense. Both are Class B misdemeanors.

So when a roofer offers to “cover your deductible”, that is not a discount. It is a criminal offense that both of you are standing in. Schedule a free inspection and we will tell you what we can see, in writing, before a claim exists.

Your Contract Must Carry a Warning, in Bold, by Law

Section 27.02(b) requires that a contract for work reasonably expected to be paid wholly or partly from property insurance proceeds, at a price of $1,000 or more, contains a specified notice in at least 12 point boldfaced type.

If a roofing contract for storm work does not carry that notice, the contractor either does not know the requirement or left it out. Either answer tells you something.

A Roofer Cannot Act as Your Adjuster

Texas Insurance Code section 4102.163 is headed “Certain Contractor Business Prohibited”. A contractor may not act as a public adjuster, or advertise to adjust claims, for any property where the contractor is providing or may provide contracting services. That holds whether or not they are licensed, and whether or not you sign a power of attorney.

That is the law “we handle the whole claim for you” collides with. Nobody can both sell you the roof and adjust the claim that pays for it.

What We Do, and What We Will Not Do

What we do:

  • Inspect before you file. A claim filed on a roof with no qualifying damage still sits on your claims history.
  • Document to a standard that survives review. Dated photographs at wide and close range, marked test squares with the impact count per slope, soft metal evidence from gutters and screens, and interior and attic findings.
  • Scope the damage in the format adjusters work from, covering every component the storm touched.
  • Meet your adjuster on the roof. Two people inspecting separately produce two reports. Inspecting together produces one conversation.
  • Read the returned scope with you, line by line, against our own documentation.
  • Support a supplement with evidence when tear off exposes decking damage nobody could see.

What we will not do: file your claim, negotiate it on your behalf, touch your deductible, tell you what your policy covers, or manufacture damage to create a claim. If an inspection involves aggressive tab lifting, scraping or a tool applied to a shingle you did not agree to, walk them off the property.

Our Claim Documentation Process

01

Independent inspection

before a claim exists. You get photographs and a written assessment either way.

02

You file with your carrier

using the documentation we hand you.

03

The carrier assigns an adjuster

and schedules an inspection.

04

We meet the adjuster on the roof

with our photographs and test squares.

05

The scope comes back

We read it against ours and identify exactly what is missing.

06

Work is scheduled

with permits pulled where the jurisdiction requires them.

07

Supplement if the deck reveals more

photographed at the time of discovery.

08

Final invoice and depreciation release

ACV, RCV and the Money You Have Not Been Paid Yet

On a replacement cost policy the carrier usually pays in two parts. The first is the actual cash value, which is the cost of the work minus depreciation and minus your deductible. The rest, the recoverable depreciation, is held back and released after the work is done and the cost is proven.

Texas Insurance Code section 707.004 lets the insurer refuse to release that holdback until it receives reasonable proof that you paid your deductible. The statute names what counts: a canceled check, a money order receipt, a credit card statement, or a copy of an executed installment plan contract.

Two consequences. Keep the proof that you paid your deductible, because you are likely to be asked for it. And understand why a contractor who “absorbs” your deductible creates a problem that lands on you: there is no proof of payment to produce, and the holdback is the carrier’s to withhold.

On an actual cash value policy there is no second payment. Which type you hold is in your policy document. If you want the damage documented properly before you file, get your free estimate .

What Gets Left Out of a Scope

Not through bad faith, usually. An adjuster works through a backlog after a storm and writes what the evidence supports. These are the items that most often go missing, and every one would have been settled by a photograph.

Commonly missed Why it goes missing
Soffit and fascia Nobody looks along the eave line, and damage there reads as age
Window screens and seals Screens get waved off, seal failure is invisible until it fogs
Gutter and downspout dents Assumed cosmetic, though the same impacts hit the roof
Fences and patio covers They sit under a different coverage part and are easy to overlook
Skylights  Elevated, awkward to inspect, and a failed seal may not leak for weeks
Siding away from the street The side that faced the storm is often not the side photographed
Decking Genuinely cannot be seen until the roof is off, which is what supplements are for

Why North Texas Homeowners Choose All Around Texas Roofing

We inspect before you file, so you know whether a claim is worth making.

Documentation built for review, not a phone call describing something nobody photographed.

We attend the adjuster's inspection rather than sending a report and hoping.

We will not touch your deductible, and we will tell you why anyone offering to is a problem.

We will read another contractor's paperwork with you at no charge, including anything you have already signed.

One contractor for the whole exterior, so the claim reflects the storm rather than only the roof.

Insurance Claim Service Area in North Texas

We document storm damage claims across:

Our office is on Preston Road in Frisco.

If a storm has just been through and your roof is open, start with emergency tarping . Most Texas policies require you to take reasonable steps to prevent further damage, and that work is normally scoped as its own line on the claim.

What Texas Homeowners Say About Our Roofing Services

4.9★ Rating from 1,235+ Texas Roofing Customers

W

John Madison

26 November 2025

“From inspection to installation, everything was handled with care and transparency. My roof looks great and feels solid.”

W

Jenny Smith

26 November 2025

“Outstanding service! The team was professional, timely, and made the entire roofing process stress-free. Highly recommend All Around Texas Roofing.”

W

Brown Taylor

26 November 2025

“I appreciated the honest estimate and clear communication. The new roof has made a huge difference in our home’s protection.”

W

Thomas Jones

26 November 2025

“Reliable, knowledgeable, and detail-oriented. They explained every step and delivered exactly what they promised.”

W

Tremblay Morton

26 November 2025

“Top-notch roofing company! The team fixed issues other contractors missed. Fantastic experience from start to finish.”

Frequently Asked Questions

Yes. Texas Insurance Code section 707.002 requires the insured to pay any deductible applicable to a first party claim. A contractor who offers to pay, waive or absorb it commits an offense under Business and Commerce Code section 27.02, and so does any arrangement that assists you in avoiding it.

No. Texas Insurance Code section 4102.163 prohibits a contractor from acting as a public adjuster for any property where it is providing contracting services, even if you sign a power of attorney. What a contractor can do is inspect, document, scope, attend the adjuster’s inspection and support a supplement with evidence.

Get the inspection first. It tells you whether there is qualifying damage, and a claim filed on an undamaged roof still becomes part of your claims history. The inspection is free and the report is yours either way.

On a replacement cost policy the carrier typically pays actual cash value first and holds back depreciation, releasing it once the work is complete and proven. Section 707.004 allows the insurer to hold that release until it has reasonable proof you paid your deductible, and names a canceled check, money order receipt, credit card statement or executed installment plan as acceptable proof.

That depends on your carrier, your policy and your claims history, and no roofer can answer it. Your agent can. It is a reasonable question to ask before filing rather than after.

Policies set their own deadlines and they differ, so read yours rather than relying on a contractor’s summary. What is consistent is that waiting makes it harder to attribute damage to a particular storm.

That is common and it is a documented conversation rather than an argument. We compare the returned scope against our photographs and test square counts and identify exactly what is missing and where. Evidence moves scopes; opinions do not.

One, in almost every case. Damage from a single storm belongs on one claim against one deductible. Splitting it across contractors months apart is how the second half quietly becomes your own expense.

Read what you signed, particularly any clause assigning your claim benefits or binding you to whatever the carrier approves. Bring it and the roof paperwork and we will look at both with you at no charge.

Get the Damage Documented Properly

The inspection decides everything after it. Photographs, marked test squares, a written scope, and a straight answer about whether you have a claim worth filing.

Call (469) 598-0899 or request your free inspection.